Refund Policy – Minute Bazar
Effective Date: [Insert Date]
At Minute Bazar, we strive to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, our refund policy ensures a smooth resolution process.
1. Eligibility for Refunds
You may request a refund under the following conditions:
✅ The product is defective, damaged, or incorrect upon delivery.
✅ The item is unused, unworn, and in its original packaging with all tags intact.
✅ The refund request is made within [insert number] days of receiving the product.
✅ The item is not listed as a non-refundable product (see Section 5).
2. Refund Process
To request a refund, follow these steps:
1️⃣ Contact our support team via email at [email protected] or call us at +880 1903-049388 within the eligible timeframe.
2️⃣ Provide your order number, proof of purchase, and clear images of the defective/damaged product.
3️⃣ We will review your request and inform you about the approval or rejection of your refund.
4️⃣ If approved, refunds will be processed within [insert timeframe, e.g., 7-10 business days] and credited to your original payment method.
3. Return Shipping
- Customers are responsible for return shipping costs unless the product received is incorrect or damaged.
- We recommend using a trackable shipping service to ensure the product is returned successfully.
4. Late or Missing Refunds
- If you haven’t received your refund yet, please check your bank account or contact your payment provider.
- Refund processing times may vary depending on your bank or payment gateway.
- If you still have issues, contact us at [email protected].
5. Non-Refundable Items
The following items are non-refundable:
❌ Items marked as “Final Sale” or “Non-Returnable”
❌ Gift cards and promotional items
❌ Products damaged due to misuse or mishandling
6. Contact Us
📍 Address: Faridpur Sadar, Dhaka, Faridpur 7800
📞 Phone: +880 1903-049388
📧 Email: [email protected]
🌐 Website: https://minutebazar.com/
We reserve the right to update this refund policy at any time. Please check back for any changes.
Let me know if you need any modifications! 🚀
